Genuinely care AND directly challenge teammates to help them improve. Don’t sacrifice clarity for kindness. Be open and honest with your thoughts and feelings. Always confront teammates with feedback; never gossip.
Continuous improvement; always a student. Be open minded to feedback; it’s shown in your effort not just your words. You must be willing to step out of your comfort zone. Be adaptable.
Seek solutions that benefit everyone involved. Give smartly to make the pie bigger for you and for me. Be creatively collaborative.
Radiate positive energy; it’s contagious. Be kind; be empathetic; be considerate. Don’t be arrogant; be humbly confident. Be the reason someone smiles today.
At HEH, we prioritize our team and their mental health. This is the ultimate win-win as it enables our team to treat our guests and community well. Receiving the Bell Seal certification means that we are headed in the right direction and providing a supportive and empowering culture!”
– Lisa Nguyen, Chief People & Co-owner
As it stands, we encourage our team members to utilize our “Mental Wealth” benefit, which allows them to have 50% of their therapy session costs reimbursed (up to $200/month). We also have a “May Mental Health Moves” program during the month of May to introduce team members to healthy self-care habits such as mindfulness meditation, mindful time outside, and journaling. During this month, we provide learning materials, facilitate small groups for discussions and accountability, and meet up weekly to promote team bonding and practice the self-care habits.
For our leadership team of 25 members (executive board, corporate staff, and management team), we hold a bi-monthly “Masterminds Meeting” where we teach topics that will help personally and professionally. Topics have included “Building Good Habits”, “Goal Setting”, “Workplace Culture”, “Deep Work”, “Time Blocking & Time Management”, “The Importance of Sleep”, “Emotional Intelligence”, and “Work-Life Balance: The Perfect Day.”
$1 for $1 matching up to 4%
6 weeks for maternity leave, 2 weeks for paternity leave
Conferences and summits for learning
Corporate Membership at Sport & Health; 50% coverage for all team members
Peer recognition program where team members can reward one another with points, which can be redeemed for gift cards and custom prizes
Free meals every shift. Discounts at sister-restaurants.
Every month, the manager and shift leads of each location vote for a team member that exemplifies HEH’s purpose and core values
Every team member (all 160 of them) gets a cake on their birthday and is sung to!