Genuinely care AND directly challenge teammates to help them improve. Don’t sacrifice clarity for kindness. Be open and honest with your thoughts and feelings. Always confront teammates with feedback; never gossip.
Continuous improvement; always a student. Be open minded to feedback; it’s shown in your effort not just your words. You must be willing to step out of your comfort zone. Be adaptable.
Seek solutions that benefit everyone involved. Give smartly to make the pie bigger for you and for me. Be creatively collaborative.
Radiate positive energy; it’s contagious. Be kind; be empathetic; be considerate. Don’t be arrogant; be humbly confident. Be the reason someone smiles today.
HEH is run on EOS (Entrepreneurial Operating System). EOS provides 5 Management and 5 Leadership tools for our leadership to effectively coach and hold direct reports accountable. HEH also has regular meetings in and above the store level to keep our entire team aligned. Every two weeks, the executive team holds a “Masterminds Meeting” with all of the managers and corporate team. Each department lead holds weekly SCRUM Backlogs with their direct reports. At each HEH restaurant, managers have weekly meetings with their shift leads. These meetings and constant communication help ensure that feedback given and received, expectations are clear, workload and stress is managed, and encourages our team to move toward the same goal.
Visionary | CEO
Integrator | President
Chief Finance Officer (CFO)
Chief People Officer (CPO)
Chief Marketing Officer (CMO)
Chief Assets | Construction/Technology
Chief Operations Officer (COO)
Social Media Manager | Art Director
Social Media Assistant
Founder’s Row Senior GM
RP Senior GM
Hospitality & Guest Feedback Manager
Business Intelligence Analyst